Recruitment Training for Colleges and Universities
When every recruiter brings their own style, your enrollment results depend on who happens to pick up the phone. NavisEd's practical online training gives your team a clear structure for guiding students from first inquiry through enrollment, and new hires are trained to the same standard from day one. Staff can complete courses in days, not months, from a phone, tablet or computer.
• Inquiry to enrollment, one path. Recruitment to Enrollment Best Practices covers advising conversations, compliant follow-up, clear next steps and timely referrals that support student fit.
• Messages that land with students and families. Value Messaging Best Practices helps your team explain what makes your institution distinct, clearly and convincingly.
• Relationships built on trust. Leadership and Relationships Skill Enhancer develops a servant leadership mindset through practical exercises and real-world examples.
• Priced for teams. Licensing starts at 10 users, at a cost comparable to a single conference per staff member, with completion tracking and certificates included.
Who this training is for
This college recruitment training is for admissions counselors, recruiters, outreach staff and the enrollment management leaders who build and guide those teams. It gives new hires structured training that supports job shadowing and onboarding, and it gives experienced staff a shared framework that aligns recruitment, admissions and student support.
What your team will learn
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How to guide prospective students from inquiry through enrollment with appropriate advising conversations, compliant follow-up, clear next steps and timely referrals.
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How to articulate your institution's unique value with clear, compelling messages for prospective students and families.
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How a servant leadership mindset builds authentic relationships with prospective students, families and colleagues.
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How to respond to complex or high-risk questions, recognize when not to answer and know what steps to take instead.
How it works
NavisEd training is delivered online, and staff can take it from a phone, tablet or computer. Courses can be completed in days, not months, at a cost comparable to a single conference per staff member. Admissions counselor training is licensed by team, starting at 10 users, so everyone trains to the same standard and conversations follow a clear structure rather than individual style. Every license includes completion tracking and certificates to support documentation, accreditation review and accountability. You can see examples of lessons, quizzes and certificates on the Course Previews page.
Frequently asked questions
How is licensing priced?
The 10-User License is $4,500 annually ($450 per user). The 20-User License, designed for mid to large enrollment teams, is $8,000 annually ($400 per user). Each includes one year of access. Details are on the Training and Licensing page.
Can we get a license for more than 20 users?
Yes. The Custom License is designed for institutions, districts and multi-campus systems, scaled to your team size, structure and goals, and includes completion tracking, reporting and certificates. Email Info@NavisEd.com to discuss it.
Is there training for campus tour guides?
Becoming a Memorable and Impactful Tour Guide is listed as coming soon on the Training and Licensing page. The course helps tour guides represent their institution through engaging storytelling, authentic interactions and hospitality.
How do we get started?
Review courses and licenses on the Training and Licensing page, or email Info@NavisEd.com.